mychessguru.com takes your privacy seriously. We know you trust us and we want
you to know that you can trust us with your personal information.
Why We Need Your Personal Information?
Here are some of the services we provide and we need your personal information to
be able to do:
- Schedule your sessions
- Complete your payment processing
- Contact you about your account
- Send you newsletters by mail or email about our service
- Ask you for your feedback to improve our service
- Respond to your email requests for information and/or customer
service
You trust us with your Personal Information. So, we do everything we can to make
sure your information is safe in our systems. Some things we will NOT do are:
- We WILL NOT sell your personal information to anyone
- We WILL NOT send you newsletters or promotional mail or email
if you tell us not to
You and Your Parents Control Your Personal Information
You can visit the 'My Account' section
of this website anytime to see personal information we have collected about you.
If you are under age 13, a law called the Children's Online Privacy Protection Act
(COPPA) says that we must have a parent's permission before we may collect and use
your Personal Information. We will need this permission before we are able to create
an account for you.
Note to parents of children under the age of 13: You are welcome to email us to
review any identifiable information we have collected about your child. If you desire,
you may request that we delete this information and/or specify that we collect no
more of your child's information. Please note that we will need to verify the identity
of anyone requesting information about a child to ensure that the person is in fact
the child's parent or legal guardian, and that a request for us to delete all personal
information about a child requires us to cancel the child's account.
We Share Your Personal Information With Those Who Pay For Your Account and With
Those Vendors Who Help Us Process Transactions
We may share your Personal Information with your parent/guardian at their request.
This includes the schedules of your sessions and the written comments you leave
in post-session surveys. On the other hand, if you are above 18 years of old and
pay us for your own account, without the involvement of your parents, we will not
share your Personal Information with them.
If you are member of our referral program at mychessguru.com, we may let the
source of that referral know when you sign-up and/or schedule and confirm sessions
with a Coach.
We share your personal information with the vendors (companies) that help us process
transactions, such as charging your credit card when you make purchases. Any such
sharing is always done subject to a legal agreement that requires them to keep your
personal information strictly confidential.
We May Share Your Personal Information For Safety Reasons
we have reason to believe that disclosing your Personal Identification is required
by law, or is otherwise reasonable to protect someone from possible injury, we may
do so.
Coaches
Coaches will be notified when you schedule sessions with Coaches using our
scheduling utility. We share your personal information with the Coaches you
scheduled sessions. mychessguru.com is not responsible for any additional personal
information you share with Coaches during a scheduled session or otherwise.
Cookies
Cookies are files that your Web browser puts on your computer when you visit a Web
site. We use cookies to tell us how often you visit our site, and what pages you
go to on our site. The cookie itself does not have personal information in it, so
no one except mychessguru.com can figure out who you are from our cookie.
Sometimes we use files from other companies (called third-party cookies) to help
us see where people go on our website, to improve our services. Third-party cookies
do not contain any personally identifying information, and the third party cannot
figure out who you are, or contact you.
Links to Other Sites
Sometimes, we link to other sites. mychessguru.com does not make these sites,
and we can't be responsible for what they post on
their sites.
Contacting the Website
If you have any questions, comments or concerns about mychessguru.com's privacy
policy, you can contact us:
support@mychessguru.com